Frequently Asked Questions


How is the Plan governed?

I have moved home recently. How do I let you know about my new address?

I got married recently. Do you need to know about this?

Why do I need to fill in an Expression of Wish form?

Where can I fill in an Expression of Wish form?

I have a complaint. Who should I contact?

How do I ask a question that isn’t answered here?

I haven’t started taking my pension yet

When can I retire?

How can I get an estimate of my pension?

What are Additional Voluntary Contributions (AVCs)

How can I take my AVCs?

What is my State Pension Age?

I’m already in receipt of my pension

When does my pension increase each year?

What pension is payable to my spouse if I were to die?